Return & Exchange

Return & Exchange Policy

At Nushke, we take great care to ensure that every product reaches you safely and in the condition it is intended to.

Returns

Due to the nature of our wellness products, we do not accept returns once an order has been successfully delivered in its proper condition.

Products that have been delivered correctly and without damage are not eligible for return or refund.

Exchanges

We offer an exchange if:

  • The product arrives damaged, broken, leaking, or in an unusable condition.
  • You receive a product that is different from what you ordered.
  • There is another genuine issue with the product or packaging at the time of delivery.

To be eligible for an exchange, you must provide clear photo and/or video proof showing the condition of the product and packaging. We may also request your order number and other order details to verify the purchase.

We recommend contacting us within 48 hours of delivery if you notice an issue.

How to Request an Exchange

Please contact our customer support team with:

Order Number
Reason for Exchange
Photos/Videos of the Product & Packaging

Email: [YOUR EMAIL ADDRESS]
Phone/WhatsApp: [YOUR CONTACT NUMBER]

Once we receive the details, our team will review your request and guide you through the exchange process.

Please Note

Nushke reserves the right to approve or decline an exchange request after reviewing the information and evidence provided.

Products damaged after delivery due to improper handling, storage, or use will not be eligible for exchange.

Nushke — Deeply rooted in our old Ayurveda.